Many Hands Make…

Many Hands Make – Your Virtual Office is going to an exhibition in Edinburgh this weekend. 

We have been extremely busy organising an exhibition for a client  which has involved liaising with the venue, exhibitors and dealing with enquiries from people who would like to attend.

This is just one of the services that Many Hands Make in Market Harborough can offer.  If you think that Many Hands Make can help with any of your admin or accounts just give us a call on 01858 465376 or alternatively email enquiry@manyhandsmake.co.uk

There are many benefits to having a Virtual PA at Many Hands Make in Market Harborough and you may be wondering how a Virtual PA can benefit your business in the current climate.  So with this in mind we have listed some of the advantages below and all will become clear.

• No need to take on an additional employee and therefore no worries about holiday pay or employers N.I.
• A Virtual PA is cost effective and flexible as you only need to use the service as and when required.
• It leaves you to concentrate on the more important task of running a successful business.
• Services cover anything from secretarial and admin to book-keeping and invoicing.
• Services charged at an hourly rate, so you get what you pay for
• No need to worry about having the right equipment as we have our own fully equipped office
• You can also have a virtual office address so that you don’t have to use your home address

If you now think that you could use a Virtual PA, then call Many Hands Make in Market Harborough on 01858 465376 and they will be happy to discuss your requirements.

Many Hands Make….. for virtually all your requirements

From April businesses with a turnover over £100K must submit their VAT returns online. If you need help with registration or any other issues please contact Many Hands Make… your virtual office.

Many Hands Make have gained more hands, two to be precise, belonging to Verity our virtual office imp. Verity reveals herself when she gets bored, just to cause a bit of mischief and keep Pat and Rachel on their toes.

This week went along normally – Pat preparing management accounts, Rachel out on Tuesday minuting a meeting then on Wednesday starting a database cleansing project at a client’s premises. Verity thought that was too quiet, so on Thursday when Pat and Rachel went to visit Mike and Paul at MP Accountants she caused the navigator to miss Lamport Manor entirely and they drove to  Old before turning back. Not too much disruption as coffee was still available. Although Many Hands Make….. your virtual office and MP Accountants (clients are people not commodities) have no clients in common they like to keep in touch and share local information and events.

So on Friday, with the prospect of spending all day alone with Pat while Rachel continued her database project, Verity the virtual office imp interfered with the Market Harborough Business Club breakfast meeting. The meeting started promptly in a businesslike fashion but then Verity the virtual office imp interacted with Fergus the MAD Photography fairy and wham bam alakazam it degenerated into laughing, joking, sideswiping FUN! It was so good we all undertook to meet again next Friday.

So another week over in Many Hands Make… your virtual office. Verity has not yet reappeared so no doubt the virtual office imp is plotting something for next week.

Are you feeling the pressure with running a business and getting ready for Xmas?

Well Many Hands Make – Your Virtual Office is here to help!

Let us organise your Xmas card mailing.  If your mailing list is on a spreadsheet we can mailmerge from that, or if you haven’t got as far as a spreadsheet we can create one for you.

Give us a call on Market Harborough 01858 465376 or email enquiry@manyhandsmake.co.uk and we will be happy to discuss this with you.

Many Hands Make – Your Virtual Office would like to remind all VAT registered companies that the current VAT rate of 15%  will be reverting back to 17.5% on the 1st January 2010. 

For more information visit the HMRC website www.hmrc.gov.uk/vat

Many Hands Make – Your Virtual Office provides many virtual services but one of the most popular is our Mail Forwarding service which provides a small business with a Virtual Office address.  Not only does this provide your company with a professional image but it also means that if you work from home it keeps your own address private. 

As a Virtual Office, Many Hands Make can deal with forwarding your mail in a variety of different ways:-

• Mail can be collected by yourself at a time that is convenient for you
• Mail can be forwarded by post to your own address
• If you are expecting mail of an urgent nature this can be scanned and emailed to you for speed

If you are interested in using our Virtual Office address for your business then contact Many Hands Make – Your Virtual Office via their website, by email enquiry@manyhandsmake.co.uk or phone Pat or Rachel on Market Harborough 01858 465376

I attended our usual Friday MHBC breakfast meeting this morning and thoroughly enjoyed it. It got me thinking about networking and what it means to me personally and to Many Hands Make - your virtual office in Market Harborough which is run by me and Rachel. I enjoy the interaction with other small business people, the friendships that have formed and of course the support, advice and work that passes between the members of MHBC. I have often been surprised at remarks by others that I must know all local businesses. Of course I don’t but "knowing of" and "can recommend" builds over time of links with other businesses and the confidence to put others forward.

So thanks to all other members of MHBC, other businesses I have met through networking and our clients who through their requirements for help with order fulfillment, admin, book-keeping and payroll keep Many Hands Make - your virtual office in gainful employment.

If you have a small business in Market Harborough, need a laugh over breakfast on a Friday morning and would like to make new friends bring your sense of humour to The Angel Hotel, Market Harborough. If you need help with order fulfillment, admin, accounts, Sage products or payroll even better! Or if you think we may be able to offer just the help you need and can,t wait contact us via our website, by e-mail to enquiry@manyhandsmake.co.uk or just phone Pat or Rachel on Market Harborough 01858 465376.

As your virtual office, Many Hands make keeps an eye on the news both for business and the individual. This recent BBC article may be of interest to many of us consumers.

Cross-border shopping: Your rights
Money Talk
By Jade Ahmed
UK European Consumer Centre

The popularity of internet shopping is increasing and bargains can be found on our
holidays.
So with cross-border shopping at an all-time high, it is important for consumers to know that
they have as many rights when buying in the European Union as they do when shopping at
home in the UK.
The UK’s small claims court is already widely known and used by consumers, but the
common perception of pursuing cross-border claims is that it is time consuming and costly.
However, the new European Small Claims Court procedure was launched at the beginning of
the year, and is available across 26 member states in the EU.
With this procedure in place, consumers are able to enforce their rights and take court action.

Rules
The procedure allows consumers to pursue claims against traders in 26 of the 27 member
states in the EU (Denmark is excluded) quickly and cheaply.
“ Claims can be made for a variety of reasons, ranging from non-delivery
of goods to the failure to complete refunds of faulty or
damaged goods ”
The new European Small Claims Court effectively strengthens consumers’ rights across the
EU, because it eliminates the consumers’ need for legal representation in the court and the
costs are transparent from the start.
Consumers are often unaware of their rights when shopping in another EU country, and
consequently how to pursue claims if things go wrong, but the procedure is not as
complicated as it might seem and can be pursued through local county courts.
It is often advisable, prior to taking any matter to court, that consumers attempt all other
avenues to settle the dispute, including meditation and Alternative Dispute Resolution
services (ADR) where possible.
However, with the European Small Claims Procedure in place it does not mean the end of the
road when all other attempts have failed.
Claims can be made for a variety of reasons, ranging from non-delivery of goods to failure to
provide refunds for faulty or damaged goods.
Consumers should be confident that the procedure can be used to resolve all types of
complaints that they may make about cross-border contracts.

Making a claim
Should a UK consumer purchase goods from a trader elsewhere in the EU and the trader fails
to deliver or refund the money paid, the consumer can now take this to the European Small
Claims Court to claim back the costs.
In order to place a claim, the relevant forms are readily available through both the European
Commission’s web site -
- or through local county courts.
There are four separate forms to be completed, the primary concern being form A, which is
the claim form. The form requires details of the local county court, details of both the
claimant and the defendant and the jurisdiction under which the claim is being made.
The procedure does require a fee, expected to be between £30 and £85, which the claimant
must pay in advance.
The service enables consumers to make both monetary and non-monetary claims. As one of
the frequent problems is the replacement or repair of faulty goods, this could be a tool for
consumers’ claims.
Consumers should ensure that the claim is concise and reasonable, and includes details of
how the situation has come to court and other supporting evidence.
Owing to the cross-border nature of the procedure, a certificate of judgement is essential
when pursuing recognition and enforcement of the judgement in a different member state.
Once a judgement has been made, a certificate should be requested.
For the claim to be enforced, both the certificate and judgement will need to be sent to the
enforcement authorities overseas.
Although the parties being in different counties might at first appear daunting, the process is
not as complex as it may seem. One of the problems might be that few people are aware of
it.
Although claimants can only pursue sums of up to 2,000 euros ($3,000;£1,800), this is an
extremely positive step for the internal market.
The more people become aware of their rights, the more confidence they will have when
purchasing overseas. Knowing that redress is readily available in the form of the European
Small Claims Court can only help in promoting that.
The UK European Consumer Centre (UK ECC), a consumer advice service hosted by the
Trading Standards Institute, has launched a step-by-step guide to making a claim.
The

Are you struggling to cope with your paperwork, or maybe you just need an extra pair of hands?

If the answer is yes, then contact Many Hands Make – Your Virtual Office in Market Harborough.  Whether it’s your accounts, payroll or general admin that’s giving you a headache, Many Hands Make can help you.

Some of the services that Many Hands Make offer are:-

• Bookkeeping
• Payroll
• Secretarial Services
• Order Fulfilment
• Mailing Address

Give Pat or Rachel a call on 01858 465376 today to see how they can be of help to your business or email enquiry@manyhandsmake.co.uk.